A template is a pre-defined layout that controls the look and feel of your communication. When creating a communication, such as an email or Advisor page, your template controls the styling and you can customise the layout with text, images, and more Content Blocks in the email designer.
Templates are generally split into the following template types:
The design of your content template consists of HTML as a series of Blocks. Due to how browsers and email clients read HTML, we recommend making at least one content template per type of outbound communication or Portal page that you wish to use.
Ask your developer to make templates to your specifications or contact your partner for further information. Developer Documentation on how to make templates is available here.