20.0 Release Notes

A new year is upon us and at Agillic, we’re thrilled to share with you our latest release. 2020 holds exciting and visionary plans for the Agillic Customer Marketing Platform. We can’t wait to share the brilliant features with you on our mission to deliver the market’s most efficient and effective Customer Marketing Platform. In practice, this means automating creative, timely, and personalised communications across paid and owned media channels at scale.

Welcome to Agillic Release 20.0

Paid and owned media goes hand in hand when orchestrating customer journeys across channels. That’s why we’re continuing to enhance our paid media offering. With 20.0, it’s possible to add an additional identifier to achieve increased match rates for Facebook campaigns. We’ve also updated the Agillic Start Page to include Paid Media activity, ensuring total transparency and an overview of paid media synchronisation. You can see an overview of the Paid Media activity for your account by scrolling through the Channel Activity widget on the Agillic Start Page .

With the release of 20.0, we’re excited and proud to announce that you now have the possibility to work with conditional HTML. The conditional HTML feature is set within our content editor. It enables you to personalise specific HTML elements within content blocks using the same condition editor you know today. This feature is powerful and covers a wide range of use-cases. For example, if you want to ensure that the “SALE” splash is only displayed on certain products or if you want to show differentiated discount percentages for different segments of your target group, now you can - and it’s only a few clicks away!

With 20.0, you will also experience our news panel and notification center, built directly into the platform. It ensures that you - as a user - receive fresh and valuable product-related information to keep you totally up-to-date on the Agillic Customer Marketing Platform. Furthermore, we’ve also released our new Tips widget which helps you discover and utilise features and possibilities within the platform that you might not know existed. So, get ready to be enabled!

But, that’s not it. 20.0 will also enable you to take advantage of the following features:

• Discovery API: We’ve built upon our API capabilities and are proud to introduce our Discovery API. It’s a one stop (single call) API for retrieving the data structure of an Agillic instance, increasing speed and efficiency when building or expanding custom solutions. Documentation can be found on our Developer portal.
• Activity Export simplified: 20.0 gives you the option to run your activity exports on your Production environment only.
• Publish notification enhancement: With 20.0, we’ve updated the work experience by introducing visual Publish cues in the interface. This means that you can now gain a quick overview of a running Publish initiated by another user within the same instance or get failed Publish notifications.

Let us know what you think. Feel free to send your feedback to product.feedback@agillic.com