What happens when I pause a flow?
Recipients will enter the flow, but outbound communication is not executed.
What happens to recipients currently in a flow, when I pause it?
Recipients will continue to the next communication step and enter 'sleep' for 1 hour, repeating until the step is 'resumed' again.
What happens when I deactivate a flow?
Recipients will not enter the flow.
What happens to recipients currently in a flow, when I deactivate it?
Recipients currently in the flow will 'skip' when reaching the next step, assuming the individual step is also deactivated
What happens to recipients currently in a step, if you delete the step?
Once the deleted step has finished processing, recipients will be kicked with the message 'Kicked out because of setting: Flow or step has been deleted'
In which order are split steps evaluated?
Split steps are evaluated from left to right. A recipient will be sent down the first matching branch.
What happens if a recipients does not meet any split step conditions?
The recipient will exit the flow if none of the possible split step options are met.
Does 'Max Repetitions per recipient' work retroactively?
Yes, Max Repetitions per recipient will work retroactively.